Strive badge

Faq’s

Strive Badge was set up in 2011 by some of the UK’s most experienced trade badge experts. We have grown into one of the most well know and respected trade badge suppliers in the UK.

You can see the core team on our About Us page

Strive Badge is a trade company and does not sell to end users.

The Strive Badge account team consists of highly trained, professional and helpful account managers. Their role is to offer advice on which type of product is suitable for your project. The support team assist our account managers and help process orders smoothly and efficiently by answering any queries and resolving all difficulties.

If you have particular requirements, can’t find the products you’re looking for or encounter any other problems, please email us and an account manager will get straight back to you.

The Strive Badge website offers user-friendly navigation tools, allowing you to easily locate our most popular product ranges and useful customer service information. If you still cannot find what you’re looking for, please contact one of our account managers for assistance by emailing us at sales@strivebadge.co.uk

The Strive Badge website offers user-friendly navigation tools, allowing you to easily locate our most popular product ranges and useful customer service information. If you still cannot find what you’re looking for, please contact one of our account managers for assistance by emailing us at sales@strivebadge.co.uk

Every product we produce is custom manufactured to our clients’ precise requirements and therefore we cannot show every option on the website. The site is designed to give examples of the types of work we do but in every project we work closely with our clients to produce a unique solution for them. So if you can’t see what you’re looking for it’s almost certain we can manufacture it for you so please email one of our account managers at sales@strivebadge.co.uk for advice.

In most cases we advise that a pre-production sample is produced so that your clients can see exactly what they are going to receive at mass production stage.
Samples typically take 7-10 days to produce which we advise at the time of quoting. Some clients prefer to approve a photograph or artwork to save production time and we are happy to do this on smaller orders.

If you are interested in a particular product, simply click the ‘Request a Quote’ button or email our sales team at sales@strivebadge.co.uk. Once we have received your completed form, you will be contacted by one of our account managers to discuss your specific requirements in order to provide a detailed quotation. Assuming you approve the quotation and any visuals, which will have been prepared free of charge, you will then be sent the relevant paperwork.

After we have received your confirmed order, our graphic design department will prepare your final artwork which will be emailed to you as a pdf file for your approval. Upon receipt of your signoff, the artwork is passed to our production team who will process your order in keeping with the pre-agreed delivery dates.

Our in-house design studio accept all forms of artwork and logos. We do not charge for preparing final artwork. Our preferred format is an EPS Vector file with fonts outlined. If your client doesn’t have any professional artwork, don’t worry as we can prepare it for you and can even brand it with your company logo if you wish. For further details on our artwork guidelines click here.

Our products are manufactured in the Far East meaning that production times are longer than many UK produced items. Typical lead times are 3-4 weeks from approval of artwork although we are on occasion able to produce goods faster than this. For large orders where customers have the luxury of long lead times we recommend bring items in by sea rather than air which offers considerable cost savings but means 8-12 week production.

If you have a specific delivery date in mind, tell us at the outset and we will endeavour to ensure that your products arrive on time.

The promotional merchandise industry has established standard charges to cover the cost of setting up specific printing equipment, moulds and screens to produce bespoke items. The actual charge will vary according to the process used and the size and shape of the item, but will always be advised to you in writing.

We are unable to give a guarantee that customers’ pantone numbers or colour samples will be matched exactly because of the variety of materials and printing techniques used by Strive Badge and our suppliers. Colour references supplied by customers to us will be matched as closely as possible but Strive Badge is not liable for any deviations of print colours or any ensuing cost. Wherever possible we will advise you of any potential issues before production commences.

The highly experienced team at Strive Badge will take every possible precaution to ensure that product information is accurately displayed on our website and that your artwork is thoroughly checked prior to production. However, as with any business, errors unfortunately do sometimes occur. On these rare occasions we will do everything in our power to resolve the issue, keeping you informed at all times.

Share This

Share on facebook
Share on linkedin
Share on twitter
Share on email

With over 50 years experience we are able to offer a bespoke product sourcing service that is second to none.

We do the hard work so that our customers don’t have to.

  • Sourcing
  • Samples
  • Logistics
  • Freight
  • Duty and Customs
  • Delivery

Talk to our team about your next sourcing requirement.

Request A Quote

Interested Products